- Principles and applications of intercultural skills
- Intercultural personnel management
- Diversity, equal opportunity and gender mainstreaming: Utilizing diversity productively
- Intercultural and gender sensitivity training


As an expert on intercultural communication, you understand the different ways of thinking, feeling and acting of people socialized in other cultures, and of members of other specialist cultures. You have an abundant network on intercultural relations. Your function is to deal with differences and establish equal opportunity. You recognize diversity as a potential that can be utilized efficiently with the right communication.
In the Certificate Program in Intercultural Communication, you will learn using case studies from professional practice. You will relate your own experience with the findings of intercultural research. You will apply the methods of intercultural training and intercultural collegial case consultation. You will reflect on cultural differences in your organization and acquire methods to apply diversity management and gender mainstreaming in your work.
Distance Education at DUW
Using authentic case studies from actual practice, you will learn to relate your own intercultural experience with the findings of intercultural research and expand your active repertoire. You will reflect on and analyze your experience of diversity using selected categories, and learn methods of intercultural training and collegial intercultural case consultation. Furthermore, on the basis of your individual professional practice, you will examine dimensions of diversity as they relate to the organization. You will develop concepts to represent diversity management and gender mainstreaming, and suitable methods to transfer them to your own work.
To enroll in the Certificate Program in Intercultural Communication, you must have:
We recommend work experience and current employment in any case as a prerequisite for enrollment since this allows you to transfer the skills you acquire immediately to your professional practice.
You’ll find further information on the Certificate Program in Intercultural Communication in our Information and Download Center. You can request free, direct online access to detailed information including: